Our Training

Security Guard
Training

A well-trained professional is an essential step towards securing peace of mind.

At Ultreum Security, we believe adequate and continuous training is key to providing a quality service. We equip our security personnel with both basic and advanced training. All security personnel from Ultreum Security are trained in the latest security techniques and technology.

We seek to understand our client’s specific needs and we train our guards accordingly. 

Our holistic training strategy ensures security personnel are well prepared with not only the basics but also the latest practices in the industry.   

Types of Training
our security team receives

Internal training

All security personnel are given internal training. The purpose of internal training is to familiarise the team with policies, practises and procedures in Ultreum Security and clients. This training includes expectations, project briefings, responsibilities, SOPs, human resource, scheduling, and disciplinary processes.

On the Job Training (OJT)

On the job training provides security personnel with the preliminary information that they need to perform their duties at your site.  Security personnel in training will be able to shadow a trained professional and observe what is being done. On the job training help trainees familiarise and utilize technical equipment such as CCTV, alarm panels and phone numbers. It also provides an excellent way for trainees to experience emergency procedures and general rules of conduct.

Emergency Response Training

A great security officer is always alert and aware of his surroundings. A heightened sense of awareness and alertness can help them determine if a situation or a person is a threat. It’s imperative that our security personnel are always alert and responsive to emergencies. In the case of emergencies, it is vital to remain calm and composed to ensure safety. Our security personnel are trained on how to handle various emergencies calmly and professionally to ensure your safety and wellbeing.

Communication Training

Strong communication skills help ensure things run smoothly and efficiently while on the job. Security personnel at Ultreum Security are well prepared for the diverse cultures and norms in Malaysia. It’s essential that security personnel are well aware and experienced with local sensitivities, normality and culture before deployment to a location. Language barriers can be a challenge when hiring for a country with so many ways to communicate. We train our security personnel to expect this and ensure they are able to communicate in Bahasa Malaysia and/or English.

Security Specialist Training

Security personnel undergo training programmes to prepare for a variety of industries, customer service and client-specific programmes. Specialist training is given to security personnel who are required to perform advanced specialised duties such as handling patrol cars, surveillance tech or guard dogs.

Trained in Health and Safety Protocols

Security personnel are trained in essential health and security protocols. This includes fire safety, emergency evacuation planning, and first aid safety plans.